Property & Compliance Management

Create a deposit protection intake

Record a deposit, protection route and supporting evidence against the linked property.

Reviewed 27 October 2026Merged module 2.1.3
Where to goCompliance → Tenancy Compliance → Deposit Protection Workflows

Before you start

Compliance View opens the workspace; Create is used for new intake, Edit for review/approval and Delete for deletion. Each action also validates its record.

Follow these steps

  1. Select the linked property.
  2. Select the workflow or evidence type.
  3. Enter deposit received date and amount.
  4. Record scheme, protection date, service date, reference and tenant where known.
  5. Attach optional evidence and create the intake.

Fields, rules and limits

    Check it worked

    The linked entity, saved state, dates and evidence match the intended task.

    If something does not look right

    If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

    Questions and answers

    Does a parsed document count as approved?

    No. Parsing supplies suggested values. A reviewer must verify the linked entity, evidence and required fields, then use the separate approval action.

    Is the generated PDF the original certificate?

    No. The system PDF reflects the saved compliance record or notification. Open the original source evidence separately when checking the document supplied.