Change a case status through the correct panel
Use Update Status instead of relying on the Edit form current-status selector.
Exact navigationAdmin Area → Licence Applications → Case → Update Status
Before you begin
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Confirm module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide covers
Use Update Status instead of relying on the Edit form current-status selector. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Exact step-by-step process
- Open the case View page.
- Use Update Status.
- Choose the active status.
- Enter a status note.
- Submit and verify timeline.
Fields, choices and supported possibilities
Required actionDedicated status form
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-create-edit/
Code-backed validations and workflow rules
- The update_application model payload excludes current_status; status movement is handled by update_status.
Expected result and verification
- Change a case status through the correct panel completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.