Create and edit licence cases

Complete the Authority reference field

Enter the reference supplied by the authority.

Audience: CRM staffPermission: Create or Edit Licence ApplicationsModule v1.0.0
Exact navigationAdmin Area → Licence Applications → New/Edit Application → Authority reference
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Enter the reference supplied by the authority. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Open the new or edit case form.
  2. Locate Authority reference.
  3. Enter or select the value described in this guide.
  4. Save the case.
  5. Reopen the case and verify the stored value.

Fields, choices and supported possibilities

FieldAuthority reference
Payload keyauthority_reference
Supported valueOptional free text
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-create-edit/

Code-backed validations and workflow rules

  • Enter the reference supplied by the authority.
  • Case editing writes this field to the application record unless a dedicated workflow rule is stated.

Expected result and verification

  • Complete the Authority reference field completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.