Driver onboarding, pay and compliance

Create a driver record

Onboard an employed or self-employed driver with contact, pay and compliance details.

Audience: Courier operations staffPermission: Courier: CreateModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Drivers → Add Driver
Before you begin
  • Have the driver’s verified identity, contact, right-to-work, driving-licence, pay and emergency information.

What this guide covers

Onboard an employed or self-employed driver with contact, pay and compliance details. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Open Drivers and select Add Driver.
  2. Enter identity and contact details.
  3. Choose employed or self-employed.
  4. Set employment and availability states.
  5. Choose a supported payment method and enter its matching rates.
  6. Add licence, right-to-work, bank and emergency details.
  7. Save the record.
  8. Open the new driver and upload required evidence.

Fields, choices and supported possibilities

IdentityName, email, phone, address and identifying details.
Employmentdriver_type: employed or self_employed; employment_status: active, onboarding, suspended or left.
Availabilityavailable, busy, offline or unavailable.
Paymentfixed_job, percentage, per_mile, hourly, day_rate, hybrid or salary.
Sensitive valuesNational Insurance and bank details are encrypted before storage.
ComplianceDriving licence and right-to-work dates plus supporting documents.

Code-backed validations and workflow rules

  • New drivers receive a DRV code.
  • The initial compliance state is pending and onboarding progress starts at 20%.
  • Use a valid email when dispatch notifications are required.

Expected result and verification

  • The driver becomes available to the active list only when saved active and not deleted; dispatch still checks availability and compliance.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.