Troubleshoot daily close not sent
Check time, email, cron and duplicate-prevention records.
Where to goAdmin Area → Courier & Logistics → Settings / Cron logs
What this guide helps you do
Check time, email, cron and duplicate-prevention records. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Verify configured HH:MM time or 20:00 fallback.
- Verify operations/company email.
- Verify cron ran after due time.
- Check per-admin/date and per-driver/date sent records.
- Check notification error.
Fields and options
This action uses the values already stored on the selected source record. Review that record before continuing.
Rules and limits
- Use the supported screen and permission; do not bypass validation or edit database records directly.
Check it worked
- The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
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