Dispatch a job
Follow this guide to create the assignment, POD and operational side effects atomically.
Where to goAdmin Area → Courier & Logistics → Dispatch → Assign
What this guide helps you do
Create the assignment, POD and operational side effects atomically. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Select the eligible job, driver and vehicle.
- Check or authorise driver pay.
- Verify Dispatch.
- Go to the job detail.
- Check assignment response deadline, assigned resources, history and POD.
- Check optional dispatch email/provider update.
Fields and options
This action uses the values already stored on the selected source record. Review that record before continuing.
Rules and limits
- If the required delivery note cannot be created, the assignment transaction is rolled back.
Check it worked
- An assignment is created with status dispatched and a 30-minute response due time.
- The job becomes assigned.
- The driver becomes busy and the vehicle assigned.
- Job history and audit records are created.
- A delivery note/POD is created or reused.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
Related guides
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