Driver onboarding, pay and compliance

Approve a driver document

Approve verified evidence and recalculate compliance.

Audience: Courier operations staffPermission: Courier: Manage complianceModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Drivers → Open driver → Documents → Approve

What this guide covers

Approve verified evidence and recalculate compliance. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Download and inspect the file.
  2. Verify document type, holder, dates and authenticity using the authorised process.
  3. Select Approve.
  4. Confirm reviewer identity and timestamp are retained.
  5. Reopen the driver and check compliance progress.

Fields, choices and supported possibilities

This action uses the values already stored on the selected source record. Review that record before continuing.

Code-backed validations and workflow rules

  • Only approved, unexpired required documents count toward compliance.
  • Approval triggers driver compliance recalculation.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.