Jobs, stops, dispatch and status control

Move a job en route to delivery

Start the delivery leg after collection.

Audience: Courier operations staffPermission: Courier: EditModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Jobs → Open job → Change Status

What this guide covers

Start the delivery leg after collection. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Open a collected job.
  2. Confirm delivery and receiver details.
  3. Change status to en_route_delivery.
  4. Verify provider status and history.

Fields, choices and supported possibilities

This action uses the values already stored on the selected source record. Review that record before continuing.

Code-backed validations and workflow rules

  • collected may move to en_route_delivery or cancelled.
  • Provider mapping sends ARRIVED_TO_DELIVERY where supported.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.