Module setup, access and navigation

Use Live Operations

Monitor the current operational snapshot in one screen.

Audience: Courier operations staffPermission: Courier: ViewModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Live Operations

What this guide covers

Monitor the current operational snapshot in one screen. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Open Live Operations.
  2. Review active jobs, available drivers and fleet availability.
  3. Open the related record from the snapshot.
  4. Use Dispatch or Jobs for any state-changing action.

Fields, choices and supported possibilities

This action uses the values already stored on the selected source record. Review that record before continuing.

Code-backed validations and workflow rules

  • The operations endpoint is read-only.
  • Availability reflects the current saved driver and vehicle states, including releases after completion or cancellation.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.