Courier customers and CRM synchronisation

Use customer country and currency formats

Prevent validation and reporting errors.

Audience: Courier operations staffPermission: Courier: EditModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Customers → Add/Edit

What this guide covers

Prevent validation and reporting errors. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Enter an ISO-style two-letter country code.
  2. Enter a three-letter currency code.
  3. Save and verify the displayed normalised value.

Fields, choices and supported possibilities

This action uses the values already stored on the selected source record. Review that record before continuing.

Code-backed validations and workflow rules

  • Country must be two letters.
  • Currency must be three letters.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.