Understand provider POD submission stages
Track signature, snapshot and final POD submission separately.
Where to goAdmin Area → Courier & Logistics → Delivery Notes → Open note → Provider submission
What this guide helps you do
Track signature, snapshot and final POD submission separately. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Go to Admin Area → Courier & Logistics → Delivery Notes → Open note → Provider submission.
- Check the source record and choose the supported action.
- Save or submit once, then reopen the record and verify the result.
Fields and options
signature_pendingSignature upload/action has not completed.
snapshot_pendingSnapshot upload/action has not completed.
pod_pendingProvider POD payload remains to be submitted.
submittedAll required provider stages completed.
not_requiredInternal job or provider does not require submission.
Rules and limits
- Submission is staged so an earlier successful upload need not be repeated.
- Retries respect a 15-second rate limit.
Check it worked
- The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
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