Driver onboarding, pay and compliance

Understand driver employment statuses

Apply the supported employment lifecycle consistently.

Audience: Courier operations staffPermission: Courier: EditModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Drivers → Open driver

What this guide covers

Apply the supported employment lifecycle consistently. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Open the driver.
  2. Choose the status that matches the authorised HR/operations decision.
  3. Save and verify the active driver list.

Fields, choices and supported possibilities

onboardingDriver setup is incomplete or evidence is pending.
activeDriver is employed/engaged and may be operationally eligible.
suspendedDriver must not be dispatched while suspended.
leftDriver is no longer operational.

Code-backed validations and workflow rules

  • Dispatch requires an active driver record.
  • Employment status and availability are separate controls.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.