Push a local job status to a provider
This guide explains status mapping after local transitions.
Where to goAdmin Area → Courier & Logistics → Jobs → Open job → Change Status
What this guide helps you do
Understand status mapping after local transitions. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.
Follow these steps
- Change the job through a valid local transition.
- Allow provider push.
- Check provider sync/submission evidence.
Fields and options
acceptedACCEPTED
en_route_collectionEN_ROUTE_TO_PICKUP
collectedLOADED
en_route_deliveryARRIVED_TO_DELIVERY
cancelledDECLINED
Rules and limits
- Only jobs linked to an external provider/load use provider push.
- Provider errors do not justify skipping local history.
Check it worked
- The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.
Security, audit and operational checks
- Use the exact record and least-privilege role before changing any state.
- Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
- Use protected document and image routes rather than exposing server filesystem paths.
- Keep customer, driver, provider, financial and credential data within the authorised workflow.
- For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.
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