Delivery notes, proof of delivery and public signing

Capture a POD signature

Submit a supported signature image through the public page.

Audience: Courier operations staffPermission: Courier: Public tokenModule v2.0.0
Exact navigationPublic POD page → Signature area

What this guide covers

Submit a supported signature image through the public page. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Draw or capture the signature in the provided control.
  2. Confirm the signer name.
  3. Submit with the delivery snapshot and condition.

Fields, choices and supported possibilities

This action uses the values already stored on the selected source record. Review that record before continuing.

Code-backed validations and workflow rules

  • The capture is decoded and stored in the protected upload area.
  • The stored signature is hashed with SHA-256 for evidence verification.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.