Driver onboarding, pay and compliance

Upload a driver compliance document

Add protected evidence to a driver record.

Audience: Courier operations staffPermission: Courier: Manage complianceModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Drivers → Open driver → Documents → Upload
Before you begin
  • Prepare the correct evidence and expiry details.

What this guide covers

Add protected evidence to a driver record. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Open the driver.
  2. Choose the document type.
  3. Select the evidence file.
  4. Enter issue/expiry details where applicable.
  5. Upload.
  6. Confirm the document is pending review.

Fields, choices and supported possibilities

Allowed filesPDF, JPG, JPEG, PNG and WebP.
Maximum size8,192 KB.
StorageProtected module upload area rather than a public asset folder.

Code-backed validations and workflow rules

  • Uploading evidence does not approve it.
  • Use the download endpoint to review protected documents rather than guessing a filesystem URL.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.