Provider connections, APIs and webhooks

Upload POD documents to a provider

Send protected signature/snapshot evidence through the provider client.

Audience: Courier operations staffPermission: Courier: Manage integrationsModule v2.0.0
Exact navigationAdmin Area → Courier & Logistics → Delivery Notes → Open signed note

What this guide covers

Send protected signature/snapshot evidence through the provider client. The instructions below follow the supplied module’s controller, form and model rules, including server-side validation and downstream effects.

Exact step-by-step process

  1. Verify local signature and snapshot.
  2. Allow staged provider submission.
  3. Review signature and snapshot upload results.
  4. Verify final POD result.

Fields, choices and supported possibilities

This action uses the values already stored on the selected source record. Review that record before continuing.

Code-backed validations and workflow rules

  • The client sends binary content with MIME type, filename and attachment type.
  • Protected evidence is read through the model before upload.

Expected result and verification

  • The source record, status/history and any downstream notification, provider, POD or finance record should agree after the action.

Security, audit and operational checks

  • Use the exact record and least-privilege role before changing any state.
  • Verify the saved record after every action; a browser message alone is not evidence that every downstream step completed.
  • Use protected document and image routes rather than exposing server filesystem paths.
  • Keep customer, driver, provider, financial and credential data within the authorised workflow.
  • For provider, finance, employment, transport and compliance decisions, follow the organisation’s authorised professional process.
Do not bypass the code flowDo not force database values, invent a status, mark a job completed without signed POD evidence, or expose encrypted credentials to make a screen appear successful.